Crumbl Cookies is a popular cookie chain known for its weekly rotating menu of specialty flavors. With new cookies being introduced each week, some fans wonder if Crumbl also has a secret menu or off-menu items that aren’t widely advertised. Here’s what you need to know about whether Crumbl has a secret menu and how to order it.
What is Crumbl Cookies?
Crumbl Cookies was founded in 2017 in Logan, Utah by Jason McGowan and Sawyer Hemsley. The business quickly grew through franchising and now has over 200 locations across the United States.
The Crumbl menu rotates on a weekly basis, with 1-2 classic flavors like Milk Chocolate Chip always available and 4-5 specialty flavors changing each week. Some of their most popular flavors have included Cookies & Cream, Cornbread, S’mores, Key Lime Pie, Peppermint Bark, and many other innovative options.
Part of Crumbl’s appeal is the element of surprise and excitement over what new flavors will be featured each week. Customers can check the Crumbl website or social media pages to find the upcoming weekly menu. The rotating approach keeps customers coming back to try the latest creations.
Does Crumbl Have a Secret Menu?
Crumbl Cookies does not have an official secret menu. All available cookie flavors are advertised on their website weekly menu and in-store displays. However, there are sometimes extra options or customizations that loyal customers know to ask for.
Unofficial Secret Menu Items
While not openly advertised, there are some cookies that show up from time to time that loyal fans know about:
- The Big Cookie – An extra large version of any Crumbl cookie. Not all locations offer it.
- Half and Half Cookies – Get half one cookie flavor and half another.
- Ice Cream Sandwiches – Get any Crumbl cookie turned into an ice cream sandwich with your choice of Cold Stone ice cream inside.
These options are not promoted by Crumbl but have been offered at certain locations when customers request them. Asking nicely is key, as inventory varies by store.
Customizing with Add-Ins
While Crumbl doesn’t have set secret menu items, they do allow for customizations and add-ins to their standard cookies. Some popular unadvertised combinations include:
- Add chocolate chips or M&M’s to any cookie flavor
- Add peanut butter chips or Reese’s Pieces
- Add caramel, butterscotch, or fudge drizzle on top
Customers have gotten creative mixing and matching toppings and drizzles to standard Crumbl flavors. It never hurts to kindly ask if a custom add-in is possible at your local store.
How to Order from the Secret Menu
Since Crumbl doesn’t have an official printed secret menu, ordering unofficial items takes some finesse and kindness. Here are tips for ordering from Crumbl’s “secret” menu:
- Ask politely if your special request is possible. It may not always be available due to limited ingredients or staffing.
- Go during less busy times like weekday afternoons to increase chances of custom orders being fulfilled.
- Be flexible. What’s available may vary by location and day. The secret menu is not guaranteed.
- Order at the counter vs. online/app for best results. In-person requests are easier.
- Tip generously. Food service workers appreciate kindness and generosity!
As long as you are polite in your special requests, most Crumbl employees will do their best to accommodate you. But remember there are no guarantees and availability varies.
Most Popular Secret Menu Items by Location
Certain Crumbl locations have earned a reputation for being especially likely to fulfill off-menu requests. Here are some customer-reported hot spots for secret menu items:
| Location | Popular Secret Menu Items |
|---|---|
| Logan, UT | The Big Cookie, ice cream sandwiches |
| Salt Lake City, UT | Half and half cookies, extra add-ins |
| Lehi, UT | The Big Cookie, custom add-ins |
| Orem, UT | Ice cream sandwiches, extra drizzles |
| Draper, UT | Half and half cookies, extra toppings |
Utah locations tend to be most accommodating of secret menu requests, which makes sense since that is where Crumbl started. But customers across the country have successfully ordered off-menu items by being friendly and flexible.
Items You Can’t Get on the Secret Menu
While Crumbl employees try their best, there are limitations on secret menu fulfillment. Some requests that likely won’t be granted:
- An entire batch of a retired or upcoming flavor. Limited quantities mean this isn’t possible.
- Extreme custom orders that require making dough from scratch or baking special items.
- Anything that goes against food safety or company standards.
- Free cookies or demands instead of requests. Kindness and manners are key.
Secret menu hacks at Crumbl rely on courtesy of both the customer and employees. As long as your request is reasonable and you’re polite, there is a decent chance they will try to make it happen!
Conclusion
Crumbl Cookies does not have an official published secret menu, but loyal customers have found ways to customize and order specialty items through kindness and creativity. Popular off-menu hacks include The Big Cookie, ice cream sandwiches, half and half flavors, and customized add-ins.
Availability varies by location and day, so flexibility is key. While not every request can be granted, politely asking and tipping well can go a long way towards your favorite Crumbl worker trying to accommodate your cookie craving. By being respectful patrons, we keep the spirit of the secret menu alive!